Privacy Policy

At Top Accountants Family Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following personal information:

Name, address, and contact details
Financial information (e.g., billing details, invoices)
Email address and other communication data
Any other information you provide through contact forms or during communication

2. How We Use Your Information

We use your personal data for the following purposes:

To provide accounting services (e.g., bookkeeping, payroll, tax advice)
To communicate with you regarding our services
To send you invoices and manage payments
To comply with legal and regulatory obligations
To improve our website and services

3. Legal Basis for Processing

We process your personal data under the following legal bases:

Contractual necessity: To fulfill our contractual obligations with you (e.g., providing accounting services)
Legal obligation: To comply with legal and regulatory requirements (e.g., HMRC submissions)
Consent: Where necessary, we will ask for your consent to process certain personal data, which you can withdraw at any time.

4. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy and as required by law or regulation. After this period, we will securely delete or anonymize your data.

5. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You can ask us to correct any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data, subject to certain conditions.
Objection: You can object to the processing of your personal data, particularly if it’s for direct marketing purposes.
Data portability: You can request to receive your data in a commonly used, machine-readable format.
Withdraw consent: If we rely on your consent to process your data, you can withdraw it at any time.

To exercise any of these rights, please contact us at [your email/contact information].

6. How We Protect Your Data

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Sharing Your Data

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in providing services to you (e.g., cloud storage providers, payroll providers). These third parties are contractually obligated to keep your data secure and use it only for the purpose of providing their services.

8. Cookies and Tracking Technologies

We use cookies on our website to enhance user experience and improve our services. For more information on how we use cookies, please refer to our Cookie Policy [link to Cookie Policy].

9. International Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data in accordance with GDPR.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about how we process your personal data, or if you wish to exercise any of your rights under the GDPR, please contact us at:

Top Accountants Family Ltd (11696102)
Topacc.family@gmail.com
+447 300 833 798
17 Birkdale Avenue, Romford, RM3 0SL.